........................ is an important element in all business letters
letter head
complimentary close
salutation
signature
149 practice sets · Page 2 of 8
........................ is an important element in all business letters
letter head
complimentary close
salutation
signature
............................. is usually indicated if anything is to be attached to a letter
annexures
enclosures
index
appendix
............................. is the physical part of the computer
human ware
hardware
firmware
software
EDP stands for .........................
electronic data processing
electronic data patroning
electronic data passing
enterpreneurial development programme
.................................... system provides expert advice for operational chores
operation support
expert systems
end user systems
business
............................... is an integrated user-machine system
executive system
knowledge based system
decision making system
management information system
.......................... system monitors and control physical processes
transaction
office automation
operations
process
............................ is in finished form
system
character
information
data
.......................... is a device by which losses suffered by a few are shared by many
cheque
risk bearer
finance
insurance
............... should come as a logical conclusion to investigation and analysis
inferences
recommendations
suggestion
conclusions
............... reports are related to a single occasion or situation
special reports
non-recurrent reports
investigative reports
formal reports
............... the sources of information is a kind of spadework
making outline
analyzing
investigating
writing report
............... is the main part of the report
description
conclusion
recommendations
references
............... is the list of words used in the reports
index
conclusion
glossary
reference
............... report can be denied at any time
business report
oral report
written report
formal report
............... is a basic management tool used in decision-making
document
business letter
report
specific reports
............... reports are prepared and presented at regular and prescribed intervals
informal reports
periodic reports
special reports
non-periodical reports
An informal report is usually in the form of a ............................ communication
one to many
person to person
many to one
company to company
............... means the right use of putting in points or stops in writing
comma
exclamation
semi colon
full stop
The effective business letter must be
company oriented
sender oriented
reader oriented
business oriented