101.
.............................. is impersonal and professional
A
suggestion
B
counselling
C
advice
D
warning
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.............................. is impersonal and professional
suggestion
counselling
advice
warning
Warning can be...............
particular
general or specific
specific
Completely general
The aim of............... should be the organizations betterment
suggestion
order
warning
Counseling
Communication is the ............... of business
nervous system
Backbone
life blood
both (1) & (2)
............... is the essential aspect of communication
telephone
enclosure
letter
feedback
Information about its products is ............... information
planning
external
internal
deciding
Sources of information ...............
meeting
old files
observation
all the above
The information the receiver gets is called ...............
input
message
output
source
The possibility of misunderstanding at any step ...............
channel
brain drain
output
medium
Post script appears in a letter ..........................
in the end
in the beginning
in the middle
never appears
Subscription of a letter ...............
contains name and address of the sender
contains principal message
contains name and address of the receiver
Place and date
Bad Listeners will make ............... communication
excellent
good
bad
rather favorable
A group discussion of a real life situation with in a training environment is ............... ..............................
case study method
discussion
listening
all of the above
Good punctuation will not involve ............... ............... ...............
both
rereading
ambiguity
misunderstanding
Conciseness means ..............................
coherence
brevity
courtesy
convincing
Margin to a letter is like ...............
engine to a machine
frame of a picture
evidence for the communication
borders
Appropriate salutation for an application is ...............
Dear Sir
My Dear Sir
Sir
Sir Mr X
When Respected Sir is the salutation the appropriate complimentary clause is ...............
Yours affectionately
Yours sincerely
Yours faithfully
Yours lovingly
On the ............... it is possible to get immediate feedback
letter
telephone
fax
The inside address is typed ...............
right hand bottom
right hand side
left hand side
last