136 practice sets · Page 1 of 7
Taylor and Deming would have both agreed that
Whirlpools global strategy is a good one
Eli Whitney was an important contributor to statistical theory
management must do more to improve the work environment and its processes so that quality can be improved
productivity is more important than quality
VED analysis of inventory management stands for
Vital-Essential-Desirable
Valuable-Easy-Difficult
Very-Essentially-Desired
Valuable-Effective-Difficult to obtain
Good...............fosters long term thinking.
vision
mission
plan
target
The total of all outputs produced by the transformation process divided by the total of the inputs is
utilization
greater in manufacturing than in services
defined only for manufacturing firms
multi-factor productivity
The sampling inspection procedure adopted in statistical quality control is of..............types.
two
three
four
five
The service sector has lower productivity improvements than the manufacturing sector because
the service sector uses less skilled labor than manufacturing
the quality of output is lower in services than manufacturing
services usually are labor intensive
service sector productivity is hard to measure
Which of the following functions is not a core function of an organization?
The marketing (including sales) function
The operations function
The accounting and finance function
The product/service development function
Productivity measurement is complicated by
the competitions output
the fact that precise units of measure are often unavailable
stable quality
the workforce size
Due to availability of...................., quality of the products produced by the manufacturers remains same.
technology
raw materials
machineries
human resource
THERBLIGS was coined by
Taylor
Gilberth
Henry Ford
Adam smith
The vendor rating is the process of rating the
suppliers
buyers
manufacturers
sellers
..................attempts to provide an understanding about the objectives that a firm is set out to achieve.
Strategic planning
Strategic intent
Strategic management
Strategic decisions
In intermittent manufacturing system the goods are produced for
storing
processing
order
own consumption
Henry Ford is noted for his contributions to
statistical quality control
assembly line operations
scientific management
standardization of parts
...............formulates long term plans for the organization.
Business executives
Chief executives
Board members
Staff members
Product layout is suitable for.................type of production.
mass
less
medium
small
The term muda in TQM refers to...............classes of waste.
Seven
Eight
Nine
Six
The..................approach considers only the immediate future.
holistic approach
systems approach
tactical approach
situationalistic approach
A mission should be....................both in terms of intension and words.
brief
clear
vague
simple
Which is not true regarding differences between goods and services?
Services tend to be more knowledge-based than products
Services tend to have a more inconsistent product definition than goods
Goods tend to have higher customer interaction than services
Services are generally produced and consumed simultaneously, tangible goods are not
