4421.
The letter of acknowledgement ...............
A
avoids misunderstanding
B
provides a record
C
shows courtesy
D
serves all the above purposes
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The letter of acknowledgement ...............
avoids misunderstanding
provides a record
shows courtesy
serves all the above purposes
............... is the information or ideas the sender wants to give the receiver
message
input
channel
output
Audio-Visual communication is most suitable for mass............... and mass ...............
save & store
publicity & education
policies & political
Education & political
All the media available can be broadly classified into............... groups
four
two
three
five
Effective advice ........................
promotes understandings
is both man-oriented & work oriented
is given in the workers interest
all the above
Contents of offers and quotation are ...............
request for price
details of product
pleasing tone
request for traders information
............... is the process of arriving at agreement through consultation
vertical
consensus
horizontal
upward
Audio-Visual communication is ...............
both (a) & (b)
sight
sound
noise
............... refers to the special language of a trade
colloquialism
jargon
expression
suggestion
............... is quite often a physical barrier to communication
by passed instruction
noise
interpretation of words
all of the above
............... is a more powerful agent of persuasion and control
speech
speaker
receiver
decoder
............... may be less important for small business
letter-writing
telephone
fax
............... Communication is unsuitable for lengthy message
vertical
oral
written
audio visual
...............are welcome, for it is not obligatory to accept them
courtesy
suggestion
order
complaint
............... implies respect for the readers point of view
courtesy
consideration
order
none
.............................. is impersonal and professional
suggestion
counselling
advice
warning
Warning can be...............
particular
general or specific
specific
Completely general
The aim of............... should be the organizations betterment
suggestion
order
warning
Counseling
Communication is the ............... of business
nervous system
Backbone
life blood
both (1) & (2)
............... is the essential aspect of communication
telephone
enclosure
letter
feedback