1.
What major technological measure did IRCTC recently implement to curb misuse of its e-ticketing system, especially during Tatkal bookings?
A
Introduction of a blockchain-based ticketing platform
B
Installation of AI-driven chat assistants for passengers
C
Deployment of anti-bot systems and Aadhaar authentication
D
Limiting the number of tickets per train to reduce traffic
Answer and explanation
Correct Answer: C — Deployment of anti-bot systems and Aadhaar authentication
To counter misuse of the Tatkal booking system by agents using bots, IRCTC introduced anti-bot mechanisms and made Aadhaar authentication mandatory for Tatkal bookings, effective July 1. The measures included OTP-based verification and led to deactivation of 2.5 crore suspect user IDs, improving fairness and transparency in the ticketing process.