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The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc. Identify the right of consumer.
Correct Answer: C — Right to seek redressal
The correct answer is C: Right to seek redressal.
The Consumer Protection Act grants consumers the right to seek redressal for grievances arising from defective products or services. This encompasses various forms of relief:
Repair or replacement: The seller or manufacturer may be required to repair the defective product or replace it with a new one, depending on the nature of the defect.
Refund: The consumer may be entitled to a full or partial refund of the purchase price.
Removal of defects: The seller or manufacturer may be required to rectify the defect at no cost to the consumer.
Compensation for loss or injury: If a defective product causes loss or injury, the consumer can claim compensation for damages suffered.
The right to seek redressal empowers consumers to hold businesses accountable for failing to meet their obligations and ensures fair treatment in case of defective products or deficient services.